Terms and Conditions

The rules of the voyage

These terms set out how Slotonauts Casino works for every player. Registering, logging in or playing any game here counts as agreeing to them, together with our Privacy Policy, the rules of each game and the conditions of any promotion you join. If something here does not suit you, the right step is not to create an account.

From time to time we revise the terms. The current wording always sits on our website, and once a new version takes effect, any further play on your part counts as acceptance. Translations are for convenience only. Where versions differ, the English text is the one that counts.

Who may join

Membership is open to adults aged 18 or over who have also reached the legal gambling age where they live. We can request proof of age at any point and keep the account on hold until it reaches us. Because some countries limit online gambling, checking that it is legal for you to play from your location is your own responsibility.

We do not accept registrations or deposits from anyone who is a citizen or resident of the USA, France, Spain, Italy, the Netherlands, Georgia or Ukraine, or who is physically present there. A longer list of countries without access appears in our full terms, and either list can change without advance notice.

One player, one account

Each person may hold a single account, and the same applies to each phone number, IP address and computer. If we find more than one account linked to you across our sites, we may block the extra ones. Your password is for you alone. Until we confirm that an account is closed, everything done on it remains your responsibility.

If 180 days pass without a login, the account is marked inactive, and from then on a monthly administration fee of £5 applies for as long as it stays that way.

Verifying who you are

Anyone who deposits completes our KYC checks. Before or after a payment we can ask for documents and use outside agencies to compare your details with public and private databases. The documents you provide must be genuine, and that is on you.

Money in and money out

Our anti-money laundering policy attaches a ×3 wager to every deposit. In practice, you bet three times the amount you paid in before a withdrawal is possible. Only one withdrawal request can be pending at once, and requests are processed in the order they arrive. Large withdrawals, along with some other situations, first require an identity check. Full payment rules are listed on our homepage.

Promotions

Your account can carry one active bonus at a time. Every offer has its own wagering requirement, maximum stake and deadline. Should we find that a bonus has been abused, we can remove it and any winnings that came from it.

Playing fair

We do not allow bots, banned software, fraud, collusion between players or attempts to interfere with the site. If any of this turns up, we can block the account, void the bets concerned and withhold the winnings tied to them. Casino games may be open in one browser tab per account only.

When an account closes

We may block or remove an account without notice, for instance if it is tied to one we deleted before or is being used for fraud. Until we confirm the closure, responsibility for the account stays with you.

If something goes wrong

Please reach out to our support team before raising a formal complaint, as most issues are settled there. In any dispute, our server logs and our correspondence with you are the deciding record. Game outcomes come from a random number generator, and if your device shows something different from our server, the server data prevail.